Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information so you can follow your delivery.
Please note that processing times may be slightly longer during busy periods such as holidays or major promotions.
Estimated Delivery Times
Delivery times vary depending on your location.
United Kingdom
Estimated delivery: 5–8 business days
Europe
Estimated delivery: 6–10 business days
United States & Canada
Estimated delivery: 6–10 business days
Australia & New Zealand
Estimated delivery: 6–10 business days
Please note that these are estimated delivery times and may occasionally be affected by customs processing, carrier delays, or local postal services.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location.
We occasionally offer free shipping promotions, which will be displayed at checkout when available.
Order Tracking
Once your order has shipped, you will receive a tracking link via email so you can monitor your delivery in real time.
If you have not received your tracking information within a few days of ordering, please contact our support team.
Customs & Import Duties
For international orders, customs fees or import duties may apply depending on your country’s regulations.
These charges are determined by your local customs authority and are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is correct before placing your order.
If an incorrect address is entered, we may not be able to update it once the order has been processed.
Lost or Delayed Shipments
If your order appears to be delayed or lost in transit, please contact us and our team will assist you in resolving the issue as quickly as possible.
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